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Complaints and Compliments Policy

by Anne-Marie Pearce & filed under About this website

Introduction Keelman Homes is committed to providing excellent homes and housing services to the people of Gateshead, and we work hard to make sure that we meet the high standards we set ourselves wherever possible. Compliments from our customers tell us what we are doing well. When something goes wrong, feedback from complaints allows us… Read the full article →

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Keelman Homes Privacy Notice

by Anne-Marie Pearce & filed under Data Protection

Privacy notice This privacy notice tells you what to expect when Keelman Homes Limited processes your personal data. It applies to personal data about applicants, customers and other service users. Controller Keelman Homes Limited is the data controller of all personal data that you provide to us. Our ICO Registration number is ZA587653. We have… Read the full article →

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Board members step down

by Anne-Marie Pearce & filed under Latest news

Keelman Homes would like to thank Joseph Gardiner and Thomas Sutton for serving on the Keelman Homes Board. Both have resigned from the Keelman Homes board in February 2022 due to other commitments/duties they have to fulfil, but we are grateful for the commitment they showed to improve the lives of Keelman Homes tenants. We… Read the full article →

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Keelman Homes Tenancy Agreement

by Anne-Marie Pearce & filed under Tenancy Agreement

SECTION ONE – TENANCY AGREEMENT 1.1     This is a tenancy agreement between the Landlord and you. This tenancy agreement is the document you sign when you become a tenant of the Landlord. 1.2       This agreement is a legally binding contract between you and the Landlord and records information such as your name, the date you… Read the full article →

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Data Subject Access Requests

by Anne-Marie Pearce & filed under Data Protection

In accordance with the General Data Protection Regulation 2018, people have a right to know what information Keelman Homes holds about them. You have a right to know the information that Keelman Homes holds about you. This includes: what information we hold what we use the information for who we have disclosed that information to who… Read the full article →

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